IMPORTANT PROCESSING, FULFILLMENT & SHIPPING NOTICE:
Although a year has passed since problems began and despite our commitment to same-day order processing,
backorders and delays are still widespread from vendors and shipping carriers alike and is forecasted to worsen into the beginning of 2022.
Please be sure to relay this reality to your customers when setting in-hands dates.
Although we constantly strive to minimize delays and alert our customers to potential issues through prompt communication, at this time
we cannot guarantee moment-to-moment stock levels or delivery dates for any order.
We are happy that we can continue serving you and appreciate your cooperation and understanding during these difficult times.
Thank you,
Craig Smith
Vice President, Rugged Outfitters